Note that this is a public forum - so for specific assistance with your account you are best off contacting CCleaner customer support with requests relating to you subscription. It was off before and I would have liked for it to expire. You can do this by going to Options > License Information > Manage Subscription.I've tried to cancel my subscription under license information, but it seems to continue to stay active.

If your session on the portal times out, you need to close the webpage and reopen it from within the CCleaner app. Note: We've put security measures in place to ensure that your subscription portal is only accessible from your registered product. We remind you to renew your license manually once you reach the end of your agreed license term but don't automatically take any payments from you. In either case, we don't automatically renew your subscription. This is because you don't have a subscription-based license, or we canceled the subscription. CCleaner is registered, but you can't see the Manage Subscription button: You forgot or can't find your license key details: To register your product, please enter your CCleaner Professional registration details in the CCleaner app by going to Options > About > License Information > Register or Upgrade to Pro.Ģ. You haven't registered your Professional product: There are two reasons why this can happen.ġ. If you can't see the Manage Subscription button in CCleaner: We remind you to renew your license once this ends, but we don't automatically take any payments from you. Note: Canceling your subscription keeps your license active until the end of the agreed license term.

Your subscription can be canceled by disabling Auto Extension. Go to Manage Subscription and disable Auto Extension. It contains information about your license and gives you the option to update your payment details or cancel your subscription. This screen in the CCleaner app shows information about your license and a Manage Subscription button.Ĭlick the Manage Subscription button to open your web browser and go to your subscription management portal. Go to Options > About > License Information. The 'Manage Subscription' link in the CCleaner app:

It contains information about your purchase, the terms of your subscription, and it explains how to stop your subscription from getting renewed automatically. You get this shortly after you buy a subscription license from our website from our payment provider Cleverbridge. These are the two main ways to manage your subscription, and we go into more detail below. You can do it via your payment confirmation email or the CCleaner app.

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