Clearing a cache doesn't delete any valuable data from the app, so don't worry about losing anything important. Sometimes apps like Spotify don't work right on Android phones because they might have an error in their cache, or the cache has become s o large that it's slowing the phone down. Tap it to get the latest update installed if you need it. This will show you Spotify's app page on the Google Play Store, and you should see update at the top of the screen. Swipe from the left hand side of the screen to the right to see additional options.įrom here, tap M y apps & games -> Installed -> then find and tap Spotify. You can update your Spotify app by going to the Google Play Store. One reason that Spotify might not be working on your Android device may be because it needs to be updated to the latest version.

You can also turn on Mobile Data by tapping Data usage in your Network Settings and then tap Mobile data to toggle it on if it's turned off. You may need to type in your Wi-Fi password again or use a different network.

Tap Connections or Network Settings and then Wi-Fi.įrom here, make sure that your Wi-Fi settings are correct. If your Internet connection still isn't working, swipe down from the top of your screen and tap the gear icon to open your settings. If Wi-Fi is turned on, it should be a colored icon instead of gray. To listen to songs that you don't have downloaded, swipe down from the top of your screen and tap the Wi-Fi setting on your quick panel. Spotify may not work correctly if you don't have an Internet connection on your Android device.

Once Spotify is closed, tap it again in your apps list to open it up again.Īpplies To: Samsung Galaxy Note 9, Samsung Galaxy S10 Check Your Android Internet Connection.

You should see a list of apps that you have open.

On most Android phones it's the lower right button, while some phones like Samsung devices have it on the bottom left.

Tap the tasks button at the bottom of your screen.

Spotify pair not working